Privacy Policy

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Effective Date: June 2026
Word of Mouth Tattoos Privacy Policy
Word of Mouth Tattoos ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, communicating with our business, scheduling appointments, requesting services, or opting in to receive text messages and other communications.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information, as well as your rights regarding your personal information.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Business Information
Word of Mouth Tattoos
518 McHenry Ave
Modesto, CA 95354
Phone: (530) 575-1434
Email: wordofmouthtat@gmail.com

Services We Provide
Word of Mouth Tattoos provides professional tattoo and body art services including:
• Flash Tattoos
• Tattoo Training
• Custom Tattoo Designs
• Basic Piercings
• Tattoo consultations
• Appointment scheduling
• Customer support
• Promotional offers
• Follow-up care communications

Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
• Full name
• Email address
• Mobile phone number
• Mailing address (when provided)
• Appointment details
• Communication preferences
• Messages submitted through contact forms
• Information voluntarily provided during consultations
Technical Information
When visiting our website we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookies
• Analytics information
• Session information

How We Collect Information
Information may be collected when you:
• Complete a website contact form
• Request information
• Schedule an appointment using our online booking calendar
• Submit a consultation request
• Communicate with us by phone
• Send us an email
• Use our website chat widget
• Submit a Facebook Lead Form
• Submit an Instagram Lead Form
• Opt in to receive SMS communications
• Participate in promotions or giveaways
• Interact with our social media pages

How We Use Your Information
We may use your information to:
• Schedule appointments
• Confirm appointments
• Send appointment reminders
• Respond to inquiries
• Provide requested services
• Deliver customer support
• Process consultations
• Send follow-up communications
• Improve customer service
• Improve our website
• Improve business operations
• Send promotional offers
• Send marketing communications when permitted by law
• Maintain customer records
• Meet legal obligations
• Prevent fraud and abuse

SMS Communications
If you choose to opt in to receive SMS communications from Word of Mouth Tattoos, you may receive text messages related to:
• Appointment confirmations
• Appointment reminders
• Appointment updates
• Consultation scheduling
• Customer service communications
• Follow-up messages
• Promotional offers
• Marketing messages
• Limited-time specials
• Business updates
Message frequency may vary depending on your interactions with our business.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us.
For assistance, reply HELP or contact us at:
Phone: (530) 575-1434
Email: wordofmouthtat@gmail.com
After opting out, you may receive one final confirmation message confirming your unsubscribe request.

SMS Consent
By voluntarily providing your mobile phone number through our website, online booking calendar, website chat widget, Facebook Lead Forms, Instagram Lead Forms, CRM system, paper forms, or other communication channels, you expressly consent to receive SMS communications from Word of Mouth Tattoos.
Your consent applies only to the phone number you provide.
You certify that you are authorized to enroll that phone number in SMS communications.
Consent may be revoked at any time by replying STOP.

Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, shared, traded, transferred, or otherwise disclosed to any third parties or affiliates for their marketing or promotional purposes.
This commitment applies regardless of how your consent was collected, including through:
• Website forms
• Appointment booking calendars
• CRM systems
• Website chat widgets
• Facebook Lead Forms
• Instagram Lead Forms
• Paper forms
• Telephone communications
We use your mobile information solely for providing the communications you have requested.

Website Forms
Information submitted through website contact forms is used solely to respond to your inquiries, provide requested information, schedule appointments, and communicate regarding our services.
Submitting a form does not automatically enroll you in marketing communications unless you expressly consent.

Booking Calendars
When using our online appointment scheduling system, we collect the information necessary to:
• Schedule appointments
• Confirm appointments
• Send reminders
• Manage scheduling
• Provide requested services

CRM Systems
Customer information may be securely stored within our Customer Relationship Management (CRM) platform for purposes including:
• Appointment management
• Customer communications
• Service history
• Follow-up messaging
• Marketing communications where consent has been obtained

Website Chat Widgets
If you communicate with us using a website chat feature, we may retain conversation history in order to respond to inquiries, improve customer service, and maintain communication records.

Facebook & Instagram Lead Forms
If you voluntarily submit information through Facebook or Instagram Lead Forms, the information you provide may be imported into our CRM system to respond to your request, schedule appointments, provide requested information, and communicate with you in accordance with your consent.

Cookies & Analytics
Our website may use cookies, analytics services, and similar technologies to:
• Improve website performance
• Measure website traffic
• Enhance user experience
• Understand visitor behavior
• Maintain website security
You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services
We may use trusted third-party service providers to assist in operating our business, including providers of:
• Website hosting
• Appointment scheduling
• CRM services
• Payment processing
• SMS messaging
• Email communications
• Analytics
• Customer support
• Social media advertising
• Lead generation
• Cloud storage
These providers may have access to personal information only as necessary to perform services on our behalf and are expected to protect such information in accordance with applicable privacy and security requirements.

Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention
We retain personal information only for as long as reasonably necessary to:
• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Information that is no longer required will be securely deleted or anonymized when appropriate.

User Rights & Opt-Out
Depending on applicable law, you may have the right to:
• Access your personal information
• Request corrections
• Request deletion of eligible information
• Withdraw marketing consent
• Opt out of SMS communications
• Opt out of marketing emails
• Request information regarding data collected about you
To exercise these rights, contact:
Word of Mouth Tattoos
518 McHenry Ave
Modesto, CA 95354
Phone: (530) 575-1434
Email: wordofmouthtat@gmail.com

Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

California Privacy Notice
If you are a California resident, you may have additional privacy rights under applicable California law, including rights relating to access, deletion, correction, and certain uses of personal information. We will process qualifying requests in accordance with applicable law.

Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes become effective when posted on our website. The Effective Date above will be updated to reflect the latest revision.
Your continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Word of Mouth Tattoos
518 McHenry Ave
Modesto, CA 95354
Phone: (530) 575-1434
Email: wordofmouthtat@gmail.com